contoh surat complain

Jakarta , October 28, 2013
No: XXI/Srt-Klaim/PD/VII/2011
Subject : Complaint Damaged Goods
Lamp : -
To: Mr. Abee
PT . ANUGRAH JAYA SELF
JL . Adiwarman No. 12
Jakarta Pusat


Dear Sirs ,
We hereby inform you that there are some items that we received our order in a damaged condition . Here is a list of the damaged items and a description of the damage :

1 Dining Table Square Size 180x180x75 cm , There are 4 wooden slat off without tapping screws
2 Place 3 Newspapers and Magazines , Canvas tear and fade galvanise
3 Desk Phone 2 , Part foot cracks and loose connections with table top
4 TV Cabinet 1 . Glass cracked along the 30 cm and the handle is not to order

We have sent some pictures via email showing the condition of the damaged goods . Please remember to follow-up on an imminent stuffing schedule .

Claim this letter so we created in the hopes of improving the quality and safety of goods packing system so that future does not happen the same problems .
For your attention and good cooperation we thank you


   Sincerely,
PT . ADVANCE CONTINUES